Shipping and Return Policy
Free shipping over $100 on all goods USA wide.
When I receive your order I'll try my best to process and ship the order that day if not the following day. I use USPS, customers should receive their items from 2 - 5 business days minus unforeseen delays. Once the order has shipped I will send you a tracking number so you can coordinate delivery.
Returns & Cancellations
I offer returns & refund after the first 14 days of purchase provided that the item returned is in its original and unused condition, with all tags still attached and with all original packaging. Once I have received your return I will then refund the amount minus $10 for postage. Unfortunately I am unable to offer a refund on delivery charges.
Please email me on email@example.com to arrange a return including the reason for return so I can improve your experience in the future.
I am not responsible for any returned items lost or damaged in transit. I strongly advise that a proof of postage certificate (free at your post office) be obtained when returning any item.
Due to the nature of my unique items unfortunately I do not offer exchanges.
If for some reason you wish to cancel your order please email me on firstname.lastname@example.org as soon as possible and I can issue a full refund (including S10 postage). If your order has already been dispatched you will need to follow the refund guidelines.
- All the products sold by Aieka Hand Woven Elements are handmade and may show signs of aging and certain imperfections. I believe those details make them really unique.